What is the critical final step in Kurt Lewin's three-step model for institutionalizing organizational change?

CA Intermediate · Financial Management and Strategic Management · MTP · May 2026
What is the critical final step in Kurt Lewin's three-step model for institutionalizing organizational change?
(A) Unfreeze (Creating the motivation to change)
(B) Change (Implementing the new processes)
(C) Refreeze (Stabilizing the change by institutionalizing new norms)
(D) Innovate (Creating a brand-new process)

Suggested Answer and Working Notes:

Correct Answer: Option (C)

Refreeze (Stabilizing the change by institutionalizing new norms)

Topics: Part-A: Financial Management, Part B: Strategic Management

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